Design workflows to resolve your customer issues/tickets.
Actionable insights via interactive reports and customisable dashboards.
Monitor, manage and maintain your tickets with connected digital workflows.
Easy ticket logging through desktop, mobile, voice and text for quick, automated resolution.
Manage end-to-end customer support services, including all the processes and activities to design, create, deliver, and support IT & Helpdesk services.
Available as an add-on
Discover, deploy, and capture details, dependencies, relationships, and reconciliation while tracking Asset Depreciation and Total Cost of Ownership.
Gain visibility and control over your IT assets and costs with a host of features.
Improve every interaction — from personalised support and helpdesk to streamlined workflows for inter-departmental data connectivity and asset management.